Data Protection Policy

7j776 Privacy Policy

It is our responsibility to be transparent about how your personal information is collected, stored, and used — your trust is our foundation.

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What Information We Collect

7j776 collects information from two main sources — what you provide directly and what our system records automatically.

2.1 Information You Provide Directly

The information you provide when registering an account or using our services includes:

  • Full name and date of birth (for age verification);
  • Email address and mobile number;
  • Password and security question answers;
  • Payment details, such as bKash, Nagad, or Rocket numbers, or bank account information;
  • ID document images or other verification documents (where applicable).

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address and device identifier;
  • Browser type and operating system information;
  • Login time, session duration, and gaming activity history;
  • Transaction details — deposits, withdrawals, and bonus usage;
  • Information collected from cookies and similar tracking technologies.

2.3 Information Received from Third Parties

In some cases we may receive additional information through identity verification service providers or payment processors. This information is used solely for security and fraud prevention purposes.

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Purpose of Data Use

7j776 uses your information for the following legitimate purposes:

3.1 Account Management & Service Delivery

Your information is needed to create, verify, and maintain your account and to provide you with all the features of our platform. This includes age verification (confirming 21+), processing transactions, and storing gaming history.

3.2 Security & Fraud Prevention

Information is analyzed to ensure the security of our platform and to detect any suspicious activity. Our system automatically identifies unusual login patterns or attempts to create multiple accounts from the same account.

3.3 Customer Service Improvement

We use your information to resolve your complaints or requests quickly and to improve service quality. Our customer support team provides assistance in Bengali and English 24/7.

3.4 Legal Compliance

Information is retained as necessary to comply with applicable laws and regulations, and to fulfill lawful instructions from courts or authorities.

3.5 Promotional Communications

With your consent, we may notify you about new bonus offers, promotions, and platform updates. You may request to stop receiving these communications at any time.

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Data Sharing Policy

7j776 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Information may be shared to a limited extent with the technical partners required to operate our platform, such as payment processors (bKash, Nagad, Rocket, and banking services), cybersecurity service providers, and game software providers. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

4.2 Legal Requirements

Information may be disclosed when required to comply with a court order, a lawful request from a government authority, or applicable law. In such cases we always provide only the minimum information necessary.

4.3 Responsible Gaming Protection

For your protection, information may be shared with regulatory bodies at your request or under responsible gaming regulations.

4.4 Business Transfer

In the event of a company merger or restructuring, your information may be transferred to the new entity, which will also operate under this same Privacy Policy.

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Cookies & Tracking Technology

Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining your login status and ensuring secure transactions. They cannot be disabled.

5.2 Analytical Cookies

These cookies help us understand how users are using the site, which pages are most popular, and where technical issues are occurring. This information is processed in a fully anonymous manner.

5.3 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some important features of the site to stop working.

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Data Storage & Security

7j776 applies industry-standard security measures to ensure the safety of your information.

6.1 Encryption & Cybersecurity

Our platform uses SSL/TLS encryption, which keeps all information exchanged between you and our servers secure. High-grade encryption technology is used for storing payment information.

6.2 Access Control

Only authorized personnel may access your information, and only within the limits necessary to carry out their responsibilities. All staff are bound by confidentiality agreements.

6.3 Retention Period

Information is retained while an account is active and, after closure, for as long as required to meet legal obligations. Unnecessary or expired information is securely deleted.

6.4 Data Breach Notification

In the event of an unexpected data breach, we will notify you and the relevant authorities as quickly as possible in accordance with applicable regulations.

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Your Rights & Controls

You have certain important rights over your own data. 7j776 respects these rights.

7.1 Right of Access

You may request a copy of the information we hold about you. We will generally fulfill this request within a reasonable timeframe.

7.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. You can also update basic account information directly from your profile settings.

7.3 Right to Erasure

In some cases you may request that your data be deleted. However, certain information may be required to be retained for a specified period due to legal obligations.

7.4 Right to Withdraw Consent

You may withdraw consent for promotional communications that you previously agreed to at any time. To do so, contact us by email.

7.5 Right to Complain

If you have any concerns or complaints about how your information is used, please contact our customer support team. We take every complaint seriously.

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Protection of Minors

7j776 is an adults-only platform. We do not collect information from individuals under the age of 21 and do not provide services to anyone below this age. Age is verified at the time of account registration.

If we become aware that information from a minor has reached us, that information will be deleted immediately and the associated account will be closed. If you believe a minor's information is in our system, please contact us.

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Policy Changes & Updates

7j776 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or by posting a notice on the platform.

Continuing to use the site after a change is made will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page from time to time.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the channels below. Our team is available 24/7 to assist in Bengali and English.

Support Email
[email protected]
Live Chat
24/7 live chat support is available from within the platform
Support Hours
7 days a week, 24 hours a day

When sending a privacy-related request, please write "Privacy Request" as the email subject so we can assist you quickly.

Related Policies

See the links below to read our other important policies and terms:

Terms & Conditions

Full terms of use for the platform.

Read
Responsible Gaming

Guidelines for safe and mindful gaming.

Read
FAQ

Find quick answers to common questions.

Read